We make digital by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.
For over 35 years, we have cared for our customers customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.
We at Sutherland Global are looking for Technical Support Associate
Candidate should be Any Graduate with excellent spoken and written communication skills.
Fluency in English, Strong problem-solving skills and attention to detail.
Ability to work in a fast-paced environment and handle high call volumes.
Flexibility to work in different shifts, including nights and weekends.
Respond to customer inquiries via phone, email, and chat
Resolve issues and provide solutions in a timely manner
Maintain customer satisfaction through effective communication
Continue here for more details & applications
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