Changing the world through digital experiences is what Adobe is all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Adobe is urgently looking for Technical Support Consultant – Remote
Candidate should be Technically educated to degree level with a minimum of 1 to 2 years experience in technical support or a similar capacity. Highly computer literate with excellent and demonstrable knowledge of technologies applicable to the area of product coverage. Must have demonstrated professional experience in a technical role including upsell.
Excellent interpersonal skills and the ability to communicate clearly at all levels.
Excellent oral and written communication skills with an ability to influence others and gain acceptance for your ideas.
Ability to remain calm, have a flexible attitude, and work with minimum supervision.
Able to prioritize tasks and manage time effectively.
Natural inclination to champion customer needs and willingness to advocate on their behalf to other groups and departments.
Ability to work flexible hours on a rotational basis to provide 24×7 support coverage.
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