At Anthology, our mission is to empower you with meaningful innovation that`s simple and intelligent. We`re here to help you modernize your campus and navigate fast and unprecedented change. And we`re your partner for driving the best outcomes possible. Our intelligent and innovative EdTech ecosystem, with built-in artificial intelligence and strategic data insights, is unmatched by any other provider and is the only complete suite including LMS, SIS, and CRM solutions. But we think it`s who we are as a company our mission, values, people, and our belief in the Power of Together that truly sets us apart. And that`s where you come in.
Anthology Inc is is urgently looking for Technical Support Associate
Candidate should have 2 to 4 years of experience in a client-facing enterprise product support environment with excellent analytical, problem-solving, and client-handling skills. Must have exceptional listening, written, and oral communication skills
Should have experience in a self-directed work environment
Demonstrated ability to research and resolve problems using a variety of resources and tools
Strong knowledge of system and database administration principles
Knowledge of PostgreSQL and MS SQL Server Database including troubleshooting, configuration, maintenance, and tuning
Understanding of Internet application technologies including HTML, CSS, XML, JavaScript, Internet protocols, networking, firewalls, Web Server configurations, Internet application architectures based upon Java technology and Internet security
Light experience with multiple computer operating systems like UNIX/Linux and Windows
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