Automation Anywhere is a leader in agentic process automation, providing enterprise-grade AI-powered automation for mission-critical business processes. The company s Agentic Process Automation System is powered by specialized AI and generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Available in both public and private cloud environments, Automation Anywhere empowers organizations worldwide to 10X business impact, in 1/3 the time. Drive innovation and accelerate business growth with Agentic Process Automation. Today, the world`s leading companies are building the future of work and unleashing human potential with Agentic Process Automation from Automation Anywhere..
We are looking for a Technical Support Engineer to join our global Customer Support organization at Automation Anywhere.
The ideal candidate will be responsible for delivering exceptional technical assistance to our customers, ensuring quick resolution of complex issues, and driving customer satisfaction. You will work closely with cross-functional teams, including Product, Engineering, and Cloud Operations, to identify, troubleshoot, and resolve issues related to our RPA
Experience in technical support, application support, or software troubleshooting.
Strong understanding of Windows and/or Linux environments.
Working knowledge of databases (SQL Server, MySQL, or Oracle).
Basic understanding of APIs, networking, and cloud concepts (AWS, Azure, or GCP).
Excellent analytical and problem-solving skills.
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