As a Software Testing Engineer, you will play a crucial role in working closely with software developers, external partners, & project managers. Your primary responsibility will be to ensure that the software is ready to be deployed for users through manual testing. This involves conducting comprehensive testing with proper documentation & following established procedures.
In addition to your testing duties, you will need to become familiar with our software, FlyPal , in order to effectively test its functionality & performance. This will require you to gain a deep understanding of the software s features & capabilities. Additionally, you will also be responsible for handling & resolving any customer complaints that may arise, demonstrating your ability to work under pressure & maintain a high level of customer satisfaction.
Required Qualification/ Skills-
BE, BSc IT, MSc IT, BCA or MCA related areas preferred
Certification- Testing Certification Course required
Area Industry- Aviation
Experience- Fresher/ Upto 1 year
Knowledge of Manual testing on Web & Mobile based applications, SQL basics, Knowledge of software testing life cycle, testing methodologies & testing tools, Bug Tracking, Bug Reporting, Generating test cases & scenarios, Documenting in Excel, Good Communication & Logical skills.
Key Responsibilities-
Good understanding of Web & Mobile based projects.
Developing test plans & test data for requested enhancements & systems. Software development tools
Improve upon the usability & functionality of exiting products.
End 2 End testing of product in order to fulfil user request.
Keep records of customer interactions, recording details of complaints & comments as well as actions taken.
Follow up to ensure that customer requirements, complaints, comments were registered & actions were taken.
Refer unsolved customer grievances or special request to designated department for further investigation.
Interact with customer via Phone, e-mail, skype etc. to provide information about products & services, take orders or obtain details of complaints.
Should be able to give demo of software to clients (on-site/ online)
Weekend support for clients via e-mail, skype, telephonic whenever required.
Reporting day to day activities to CEO/ Project Manager/ Team Leader.
Keep up-to-date with current industry trends & technologies.
About BizSoft Technologies
BytzSoft Technologies Pvt. Limited is a global aviation software & solutions company that develops and markets an industry-leading aviation management software called FlyPal . FlyPal , has carved a niche in the aviation industry and boasts of an esteemed clientele which includes several private and public organizations in India and abroad. Our domain expertise has helped us diversify into the manufacturing, pharmaceuticals, inventory, transport & logistics and retail industry verticals with software products and services that are par excellence. Our software development processes are the best in the industry and our development practices are rigorous and competitive. Our competency lies in understanding your requirements completely, creating a solution that s beyond imaginations and maintaining it for you so that it helps you achieve your strategic objectives from time to time.
We follow extremely stringent, standardized and qualitative business processes to provide a completely reliable and comprehensive set of premium services to our customers. We have the expertise to offer business consultancy services and are adept at creating enterprise solutions for all your needs. Our infrastructure management and outsourcing services are highly professional and come with a commitment of success.
Interested? Check here for more details & job applications
