Flexera delivers SaaS-based IT management solutions that enable enterprises to accelerate digital transformation and multiply the value of their technology investments. We help organizations inform their IT with definitive visibility into complex hybrid IT ecosystems, providing unparalleled IT insights that allow them to seize technology opportunities. And we help them transform their IT with tools that deliver actionable intelligence across an ever-increasing range of dimensions to effectively manage, govern and optimize their hybrid IT estate.
We Flexera are looking for skilled professional with strong customer service and technical abilities.
You must be eager to apply problem-solving and diagnostic skills. With prior experience in Technical Support, you bring fresh ideas and perspectives to the team. Provide exceptional technical support to customers and partners via chat, email, phone, and screen-share sessions.
Troubleshoot complex issues and provide timely resolution – i ssues may involve but are not limited to cloud environment services, API usage and errors, application performance, Cloud Cost Management, Security issues, Flexera SaaS application and/or configuration issues, and many more
Create, maintain , and publish articles for Flexera s Knowledge Base
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