Global Business Solutions, Inc. (GBS) is the Harris Center of Excellence for Global Offshoring. We provide an efficient, turn-key solution for business units across the CSI ecosystem to access qualified, global talent while promoting diversity and encouraging innovation. We stand apart from many of our competitors because we are the only regional technology solutions provider who is capable of delivering fully integrated solutions across the IT, AV, Security and digital landscape. GBS is a privately held company and is committed to building a team of high-performing individuals. Employees are rewarded for performance and appropriately promoted from within. GBS management rewards those who are dedicated and proud to contribute to our success. Management places a premium on talented individuals who look to grow with us.
We at Global Business Solutions is looking for Technical Support Analyst
Candidate should have a Bachelor`s degree in Computer Science or related field with 2+ years of enterprise software support experience (preferably with international customers). Building strong customer relationships and delivering customer-centric solutions. Must be proficient in English – speaking, reading, and writing. Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences with clients at all levels; from senior executives to accounting clerks and third-party implementers.
Proven ability to learn and gain working knowledge of new systems and business processes.
Proficient in the following Microsoft Office 365 applications: Outlook, Word, Excel, Teams
Flexibility/ adaptability – Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
Drives Results – consistently achieving results, even under tough circumstances.
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