Juniper Networks is leading the revolution in networking, making it one of the most exciting technology companies in Silicon Valley today. Since being founded by Pradeep Sindhu, Dennis Ferguson, and Bjorn Liencres nearly 20 years ago, Junipers sole mission has been to create innovative products and solutions that meet the growing demands of the connected world.
Juniper Networks is looking for Network Support Engineer
Candidate should be BE in Electronics Engineering or Computer Science with 1 to 3 years of experience supporting/ Designing/ implementing IP networks. Have extensively worked on Troubleshooting, implementation and support of IP networks.
Job Responsibilities-
Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction.
Able to determine problems quickly and deliver a Remarkable Customer Experience.
Be a customer advocate for timely resolution of the problems reported,
Understand the environment/ network and impact on business.
Take ownership for problem resolution, problem reproduction and escalation.
Be a Team player, flexible to work on Weekends/ Holidays as per the Business requirement.
Be a fast learner and keep pace with newer technologies
Continue here for more details & applications
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