Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry`s most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We at Newfold Digital help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.
Newfold Digital is looking for Technical Support Associate
We are looking for technically skilled candidates with excellent interpersonal skills for the Web Solution Specialist position. As a Web Solution Specialist, you will be the first point of contact for our clients and will be responsible for troubleshooting technical issues, providing timely customer feedback, and supporting the roll-out of new applications, among other duties.. continue for more details
Required Knowledge
Networking and DNS (Domain Name System) basics
Domain names & Web hosting servers
Basic knowledge of Hardware & Linux/Windows Operating Systems.
cPanel/Plesk
Basic knowledge of Web and Email servers.
Configuration and troubleshooting mail clients using IMAP/ POP/ SMTP.
Web-based CMS (Content Management System) applications like WordPress etc.
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