Build credibility, trust and confidence with your customers using the best customer service solutions from Phykon. Phykon creates sophisticated solutions powered by Robotic Business Process Automation and Artificial Intelligence to make your business futureproof. Lets join hands to discover how Phykon can help your organization achieve the next level in profitability and productivity by leveraging the power of RPA, Affordable RPA software, AI in contact centers and back offices.
Phykon is seeking dynamic and technically adept candidates to join our team as Technical Support Executives for a US-based project.
The role involves providing top-notch technical and customer support through various communication channels.
Respond promptly to customer requests via telephone, email, and chat.
Maintain high levels of quality, productivity, and customer satisfaction.
Appropriately escalate issues and coordinate with supervisors for timely resolution.
Consistently meet productivity, quality, and sales targets.
Log and report all customer issues in the customer relationship management (CRM) database.
Promote sales of technology equipment and devices.
Deliver an excellent customer experience and contribute to brand promotion.
Continue here for more details & applications
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