Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services)
Tech Mahindra`s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. Tech Mahindra`s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting). With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
We at Tech Mahindra is seeking Technical Support Associates
Candidate should be Any Graduate (B-Tech/ BE /BCA/ MCA) with minimum 1 year in International Service Desk Technical Support
Professional communication skills with the ability to communicate effectively to a diverse
audience Effective time management skills and attention to detail and accuracy
Ability to identify opportunities for process improvements
Ability and willingness to work in a large 24*7*365 Service Desk environment
Exposure to call routing software and ITSM toolsets preferable (Candidate needs to have experience in working tickets on Service Now(Preferred))
Continue here for more details & applications
You may also like-
Other available tech support job positions
