Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services)
At Tech Mahindra we are currently Technical Support Engineer
Candidate should be Graduate from an accredited institution or Under-graduate with relevant technical experience. At least 6 months to 5 years of experience in customer/ technical support or technology Support. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Written and verbal communication skills.
Ability to work under pressure involves dealing with constraints which are often outside of your control – these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems.
Good to have –
Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite), Windows and Office365
Good to have ITIL Knowledge.
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