Tesco Plc is a British multinational groceries and general merchandise retailer headquartered in Welwyn Garden City, England. The company was founded by Jack Cohen in Hackney, London, in 1919. In 2011, it was the third-largest retailer in the world measured by gross revenues and the ninth-largest in the world measured by revenues. It has shops in Ireland, the United Kingdom, the Czech Republic, Hungary, and Slovakia. It is the market leader of groceries in the UK (where it has a market share of around 28.4%)
Tesco has expanded globally since the early 1990s, with operations in 11 other countries in the world. The company pulled out of the US in 2013, but as of 2018 continues to see growth elsewhere. Since the 1960s, Tesco has diversified into areas such as the retailing of books, clothing, electronics, furniture, toys, petrol, software, financial services, telecommunications and internet services. In the 1990s, Tesco re-positioned itself from being a downmarket high-volume low-cost retailer, attempting to attract a range of social groups with its low-cost Tesco Value range (launched 1993) and premium Tesco Finest range.
Tesco India is seeking for Technical Support Associates
We are looking for Graduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates. If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you!
Skills & Qualifications:
Graduate in any discipline (freshers are welcome)
Strong knowledge of Microsoft technologies (Windows, Office, etc.)
Excellent oral and written communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving and troubleshooting abilities
Willingness to work in shifts
Key Responsibilities:
Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.)
Resolve issues related to software installation, system configuration, and performance
Deliver excellent customer service by communicating effectively and addressing client concerns professionally
Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps
Log and document all technical issues in ticketing systems and escalate complex issues when necessary
Provide step-by-step instructions to customers to resolve technical problems
Ensure a high level of customer satisfaction through timely issue resolution
Walk-in Date/ Time
22nd – 25th January 2025, 11.00 AM – 3.00 PM
Continue here for more details & applications
You may also like-
Other available tech support job positions
