More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the worlds telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications. By making communications a part of every software developers toolkit, Twilio is enabling innovators across every industry from emerging leaders to the worlds largest organizations to reinvent how companies engage with their customers.
Twilio is looking for new Technical Support Engineers to join our EMEA Voice Support team.
We are seeking candidates with a consistent record of providing outstanding technical support, who have expertise with VOIP/ SIP/IP-PBXes, REST APIs, and the development of web and mobile applications.
Candidate should have 2+ years of experience in a client-facing, technical role. Past telecom experience, including knowledge of SIP and IP Telephony protocols, and experience using packet capture tools (e.g. Wireshark). Should have 1+ years of experience troubleshoempathetic way; you treat customer problems like your own.
Continue here for more details & applications
You may also like-
Other available tech support job positions
