MocDoc is a leading provider of healthcare management solutions based in Chennai, India. We began in 2012 as an online portal to help doctors connect with patients through technology. What started as a simple idea has since grown into a comprehensive healthcare management suite, transforming the operations of clinics, hospitals, diagnostic centers, and pharmacies.
Over the years, MocDoc has evolved beyond its initial scope. Our relentless commitment to innovation and excellence has enabled us to expand our offerings to meet the diverse needs of the healthcare industry. Today, MocDoc provides an all-encompassing platform that integrates practice management, patient records, finance tools, and more, streamlining operations and enhancing patient care.
Yro Systems (MocDoc) is urgently looking for Technical Support Engineer
Candidate should be Any Graduate with experience in remote IT application support (Voice Support)
Strong verbal and written communication skills in English, Hindi, and any Regional Language.
Proficiency in Microsoft Excel for reporting and data analysis.
Knowledge of SQL Server and database maintenance is an added advantage.
Must have Customer-focused mindset with adaptability to diverse customer profiles.
Strong interpersonal skills and ability to work effectively in a team environment.
Flexibility to work in variable shifts as needed.
Ability to travel as required.
Prior experience in the healthcare domain is a plus.
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