Avalara Technology is Hiring | Technical Support Engineer

Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes, including sales and use, VAT, GST, excise, communications, lodging, customs duties and other indirect tax types. Headquartered in Seattle, Avalara has offices across the U.S. and around the world in Canada, the U.K., Belgium, Brazil, and India. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns and other compliance documents.

Avalara Technology is looking for Technical Support Engineer

Candidate should be Any Graduate with 3+ years of experience in Technical Support, Application Support or Product Support or Engineering in SaaS ERP solutions. Expertise in supporting SaaS solutions, with a focus on APIs and 2+ years of API/ Web Services experience.

Advanced troubleshooting and escalation skills.
Proficient in API testing tools like Postman.
Experience collaborating and advocating for customers.
Advanced customer relationship, call management, and Microsoft Office skills.

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