Fanatic Sports is Hiring | Technical Support Executive

Fanatic Sports is a global leader in Sports Ticketing, Hospitality Experiential Travel with offices in India, Singapore, Dubai and North America. We are official ticketing hospitality partners for the worlds premier sporting events like the Olympics, Commonwealth Games, Cricket World Cups, UEFA European Championships, Wimbledon and many more.

We at Fanatic Sports are looking for Technical Support Executive to join our dynamic team and embark on a rewarding career journey.

Candidate should be Any Graduate with 0 to 3 years of experience in providing technical assistance and support, via phone, email, chat or in person. Troubleshooting technical issues and providing guidance and solutions to resolve them. Collaborating with other technical support staff or departments to resolve complex technical issues.

Logging and tracking the issues in a help desk or ticketing system, and providing regular status updates. Documenting technical support procedures and best practices for the knowledge base. Conducting system audits and performance monitoring to ensure optimal performance and identify opportunities for improvement. Strong communication and interpersonal skills, as well as excellent problem solving skills and attention to detail.

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