Morningstar India is Hiring | Technical Support Specialist

Morningstar, Inc. (Ticker: morn) a US Based NASDAQ listed Company. It is a leading provider of independent investment research in the United States and in major international markets. We build products and offer services that connect people to the investing information and tools they need. We put in extra work to improve what we do and we re always looking for new ideas to empower investors. Morningstar leaders bring a diverse set of skills and experiences to their work united by their commitment to our mission to empower investor success.

We at Morningstar seeks an outstanding individual to join our global team of Technical Support Representatives.

The role will support the Morningstar Direct and Office/Workstation software for both external and internal users. Direct is our premier Institutional Research tool, and Office provides a comprehensive solution to our Investment Advisor clients. You will work as part of our Client Support Services to help quickly resolve issues, manage changes and provide insight at every step of the user experience.

Candidate should have Bachelor’s degree/similar qualification in Computing Science or Information Systems or equivalent work experience
3+ years proven experience in client-facing technical support
Understanding of networking, internet and security concepts
Understanding of windows operating system administration,
Understanding of Citrix and other Virtual environments
Understanding of client-server architecture.
Working knowledge of .Net framework and Java.
An ability to learn Morningstar s bespoke software
Excellent written, oral communication and interpersonal skills.

Continue here for more details & applications

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